What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about how users interact with their sites.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser. Cookies may be set by the website you are visiting ("first-party cookies") or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third-party cookies").
How We Use Cookies
EAPWorks Studio uses cookies for several important purposes to enhance your experience and improve our services:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled in our systems
- Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously
- Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences
- Analytics Cookies: These cookies help us analyze website traffic and user behavior to improve our services
- Marketing Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests
- Security Cookies: These cookies help us detect malicious activity and protect both you and our services
- Preference Cookies: These cookies remember your settings and preferences to provide a personalized experience
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the operation of our website and services. They enable core functionality such as:
- User authentication and session management
- Security features and fraud prevention
- Load balancing and website performance optimization
- Cookie consent preferences and privacy settings
- Shopping cart functionality and checkout processes
- Form submission and data validation
- Access control and user permissions
- Error handling and system diagnostics
Performance and Analytics Cookies
These cookies collect information about how you use our website, such as:
- Pages visited and time spent on each page
- Links clicked and features used
- Search terms and navigation patterns
- Error messages encountered and system performance
- Browser and device information
- Geographic location (country and region level)
- Referral sources and campaign effectiveness
- User engagement metrics and conversion tracking
- A/B testing and feature usage statistics
This information is used to improve our website and user experience. All data collected is aggregated and anonymized to protect your privacy.
Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced, personalized features:
- Language and region preferences
- User interface customizations and themes
- Form data and user preferences
- Accessibility settings and display options
- Recently viewed content and recommendations
- Saved searches and filter preferences
- Communication preferences and notification settings
- Integration settings for third-party services
Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests:
- Tracking advertisement effectiveness and engagement
- Personalizing content and offers based on your interests
- Limiting the number of times you see an advertisement
- Measuring and improving advertising campaign performance
- Cross-device tracking for consistent user experience
- Retargeting and remarketing campaigns
- Social media integration and sharing functionality
Third-Party Cookies
We may use third-party services that set their own cookies on our website. These services include:
Analytics Services
We use analytics services to understand how our website is used and to improve user experience. These services may set cookies to:
- Track website usage and user behavior patterns
- Generate reports on website performance and optimization opportunities
- Provide insights into user demographics and interests
- Monitor conversion rates and goal completions
- Analyze traffic sources and marketing channel effectiveness
Support and Communication Tools
We use third-party tools for customer support and communication that may set cookies to:
- Enable live chat functionality and support ticket systems
- Provide customer support features and knowledge base access
- Facilitate communication with our support team
- Track support interaction history and preferences
Content Delivery and Security
We use content delivery networks and security services that may set cookies to:
- Optimize content delivery and website performance
- Provide DDoS protection and security monitoring
- Cache content for faster loading times
- Detect and prevent malicious activity
Cookie Duration
The duration for which cookies remain on your device varies depending on their type and purpose:
Session Cookies
These cookies are temporary and are deleted when you close your browser. They are used for essential website functionality during your visit and typically include:
- Authentication and session management
- Shopping cart contents and form data
- Temporary preferences and settings
- Security tokens and CSRF protection
Persistent Cookies
These cookies remain on your device for a specified period or until you delete them. The duration varies depending on the cookie's purpose:
- User preference cookies: Up to 1 year
- Analytics cookies: Up to 2 years
- Marketing cookies: Up to 13 months
- Security cookies: Up to 30 days
- Functional cookies: Up to 6 months
- Performance cookies: Up to 1 year
Managing Your Cookie Preferences
Cookie Banner and Consent Management
When you first visit our website, you'll see a cookie banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences. You can change your preferences at any time by:
- Clicking the cookie settings link in our website footer
- Using the cookie preference center accessible from any page
- Contacting us directly to update your preferences
- Clearing your browser cookies and revisiting our site
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific websites
- Block all cookies (not recommended)
- Delete cookies when you close your browser
- Set preferences for first-party and third-party cookies
- Receive notifications when cookies are set
Browser-Specific Instructions
For detailed instructions on managing cookies in your specific browser:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy > Advanced
Impact of Disabling Cookies
While you can disable cookies, please note that doing so may significantly affect your experience on our website:
- Some features may not work properly or at all
- You may need to re-enter information more frequently
- Personalization features may not be available
- We may not be able to remember your preferences
- Security features may be compromised
- Website performance may be reduced
- You may see less relevant content and advertisements
- Some integrations with third-party services may not function
- Analytics and improvement efforts may be hindered
Essential cookies cannot be disabled as they are necessary for the website to function properly and provide basic security features.
Mobile Devices and Apps
If you access our services through mobile devices or applications, similar tracking technologies may be used:
- Mobile device identifiers and advertising IDs
- App-specific storage and preferences
- Push notification tokens and preferences
- Location data (with your explicit consent)
- Device and app usage analytics
You can manage these preferences through your device settings or app-specific privacy controls.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last updated" date
- Sending email notifications to registered users for significant changes
- Displaying prominent notices on our website
- Providing in-app notifications where applicable
- Updating our cookie banner to reflect new practices
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
For specific questions about cookie management or to request assistance with your preferences, please include "Cookie Policy" in your subject line.
